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| Arbertier Engineering Company Ltd (AEC) |
Help Desk and Administrative Support Officer job
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: 12 December 2025
Hiring Organization: Arbertier Engineering Company Ltd (AEC)
Job Details:
Job Overview
Arbertier Engineering Company is seeking a proactive, detail-oriented, and customer-focused Help Desk & Administrative Support Officer to join our dynamic team. The ideal candidate will be responsible for managing customer inquiries, coordinating with field teams, filing monthly URA returns and taxes, supporting internal stakeholders, and performing daily back-office tasks essential for smooth business operations.
Key Responsibilities
1. Tax and Regulatory Compliance
- Prepare and file monthly URA returns for VAT, PAYE, NSSF, and other statutory obligations.
- Ensure all tax-related documentation is accurate, updated, and submitted within required deadlines.
- Liaise with accountants and regulatory bodies for compliance matters.
2. Stakeholder and Customer Management
- Respond promptly and professionally to incoming calls, emails, and customer inquiries.
- Maintain strong relationships with internal and external stakeholders.
- Handle customer complaints and escalate issues where necessary.
3. Coordination with Field Teams
- Act as the communication bridge between management, field technicians, and customers.
- Schedule and track daily field activities, ensuring timely completion of assigned tasks.
- Provide logistical and administrative support to field teams.
4. Back Office and Administrative Duties
- Maintain and organize company records, reports, and documentation.
- Support procurement processes, inventory updates, and basic office coordination.
- Assist in preparing weekly/monthly performance reports.
- Ensure continuity and efficient workflow for all business operations.
Before you apply, please take note of the following:
- 📌 Carefully read through the full job description and requirements.
- 📌 Tailor your resume and cover letter to highlight relevant skills and experience.
- 📌 Follow the application instructions exactly as provided (e.g., subject line, attachments).
- 📌 Ensure that your documents are professionally formatted and free of errors.
- 📌 Submit your application before the stated deadline to avoid disqualification.
- 📌 Prepare for potential interviews by researching the organization in advance.
- 📌 Only apply if you meet the minimum qualifications to improve your chances.
WE WISH YOU GOOD LUCK!
Date Posted: 2025-12-07
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