Sokoni Africa Limited

Front Office Supervisor job

Location: Jobs in Uganda 2025 - 2026

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: 16 November 2025

Hiring Organization: Sokoni Africa Limited

Job Details:

Description

Sokoni Africa Limited is in search of a dedicated and skilled Front Office Supervisor to join our dynamic team. In this role, you will be responsible for overseeing the daily operations of the front office, ensuring that guests receive the highest level of service and support. Your leadership and organizational skills will be essential in creating an efficient and welcoming environment for our guests.

Responsibilities

Supervise front office staff, including receptionists and concierge agents, ensuring exceptional service standards
Manage daily operations of the front desk, including check-ins, check-outs, and handling guest inquiries
Resolve guest complaints and issues promptly to ensure satisfaction and enhance the guest experience
Conduct regular training sessions and performance evaluations for front office staff
Maintain accurate records of room availability, reservations, and billing transactions
Coordinate with housekeeping and maintenance to ensure prompt service and room readiness
Prepare reports on front office activities, including occupancy rates, guest feedback, and staff performance

ARE YOU INTERESTED IN THIS JOB? CLICK HERE TO SEE THE FULL JOB DESCRIPTION AND APPLICATION PROCEDURES.
Before you apply, please take note of the following:
📌 Carefully read through the full job description and requirements.
📌 Tailor your resume and cover letter to highlight relevant skills and experience.
📌 Follow the application instructions exactly as provided (e.g., subject line, attachments).
📌 Ensure that your documents are professionally formatted and free of errors.
📌 Submit your application before the stated deadline to avoid disqualification.
📌 Prepare for potential interviews by researching the organization in advance.
📌 Only apply if you meet the minimum qualifications to improve your chances.
WE WISH YOU GOOD LUCK!