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| Office of the Auditor General (OAG) |
02 Information Technology Officer Trainee Vacancies
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 02
Deadline: 02 June 2025
Hiring Organization: Office of the Auditor General (OAG)
Job Details:
Job Grade: OAG-9
Division: Corporate
Directorate: IT
Reports to: Senior IT Officer
Supervises: None
Terms of Service: Contract
Job Reference: ADM/56/136/01 Vol.8 [02/25]
Main Purpose of the Job:
Undertake routine tasks relating to, configuration and reliable operation of computer systems to ensure uptime performance, resources and security of all computers managed to meet the needs of staff at OAG.
Duties and Responsibilities:
-
Planning and Development
• Support supervisors in any tasks assigned in planning for the Directorate -
IT Service Operations
• Assist in conducting staff training of IT processes and procedures such as login credentials, email use and passwords.
• Perform user support for all user complaints relating to computer-aided audit tools, computer applications and software.
• Administer the OAG LAN/WAN infrastructure components like printers, telecommunication services, CCTV access control, anti-virus and various end-user computer applications.
• Assist in performing safe custody of ICT infrastructure and handling ICT related incidents as escalated.
• Provide technical input, installation and recommendations in the acquisition of IT hardware and software systems.
• Support and be responsive to off-hours emergencies and activities that may occur at OAG premises.
• Support in performing periodic update and maintenance of OAG websites and guided by the Senior Public Relations Officer.
• Update IT inventory register for proper records according to OAG policy and guidelines.
• Assist in Preparation of a quarterly maintenance schedule and report for all end user IT equipment with OAG IT infrastructure.
• Perform routine troubleshooting of network and user problems and operations of the service desk of OAG staff.
• Collect and register staff information, manage ID registration, configure ID cards liaising with the HR department.
• Configure users and manage access list and registration.
• Assist in developing digital content for digital TVs and signage. -
IT Support
• Assist in offering first-line support for IT issues, including infrastructure, systems and security on the Service Desk Platform
• Escalate issues and coordinate with other IT teams to resolve complex problems -
Staff Performance Management and Capacity Building
• Ensure compliance with performance management guidelines -
Reporting
• Draft regular performance and compliance reports as assigned.
Before you apply, please take note of the following:
- 📌 Carefully read through the full job description and requirements.
- 📌 Tailor your resume and cover letter to highlight relevant skills and experience.
- 📌 Follow the application instructions exactly as provided (e.g., subject line, attachments).
- 📌 Ensure that your documents are professionally formatted and free of errors.
- 📌 Submit your application before the stated deadline to avoid disqualification.
- 📌 Prepare for potential interviews by researching the organization in advance.
- 📌 Only apply if you meet the minimum qualifications to improve your chances.
WE WISH YOU GOOD LUCK!
Date Posted: 2025-05-19
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