Front Office Attendant job at RCS Consult


RCS Consult


Front Office Attendant job

Location:  Jobs in Uganda 2025 - 2026


Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: 12 October 2025

Hiring Organization: RCS Consult

Job Details:

Are you passionate about hospitality and customer service? Do you have a friendly personality and enjoy creating a welcoming environment for guests? We’re looking for a Front Office Attendant to join our dynamic team at our reputable hotel in Masaka!

Key Responsibilities

  • Greet guests warmly and ensure a smooth check-in/check-out process
  • Handle room reservations via phone, email, and in-person
  • Provide accurate information about hotel services and local attractions
  • Maintain a clean and organized front desk area
  • Handle guest complaints and queries professionally
  • Liaise with housekeeping and other departments to ensure guest satisfaction
  • Maintain accurate records of bookings and payments

Requirements

  • Proven experience in front desk or customer service roles (hospitality industry preferred)
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Computer literate (familiar with hotel booking systems is a plus)
  • A positive attitude and professional appearance
  • Diploma or certificate in Hospitality Management or a related field is an added advantage
  • Fluency in English; knowledge of local languages is a bonus

Application procedure

Interested and qualifying candidates should submit their applications before 12th October 2025 via email to the following address: support@rcsconsult.net

Date Posted: 2025-09-15

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