KCB Bank Uganda |
Assistant Relationship Manager - Consumer Banking job
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: 25 July 2025
Hiring Organization: KCB Bank Uganda
Job Details:
KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation, National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries.
KEY RESPONSIBILITIES:
- Create and Manage client relationships and accounts to minimize attrition.
- Sourcing for new personal banking business opportunities in coordination with the sales team and other units.
- Adherence to KYC and AML policies and procedures.
- Cross sell bank products including assets, liability and electronic banking products
- Initiate personal loans applications and ensure good underwriting practices.
- Prepare and submit relevant reports.
- Managing personal banking portfolios and monitor daily branch budget for all accounts.
- Sales calls and market intelligence gathering
- Monitor overdrawn, inactive, dormant and zero balance accounts and initiate relevant reports.
- Receive and solve or escalate both verbal and written customer complaints as well as update complaints register.
- Any other duties that may be allocated from time to time.
- Risk profiling of potential clients and ensure adherence to KYC and AML policies and procedures.
MINIMUM POSITION QUALIFICATION REQUIREMENTS
- Bachelor's Degree in a relevant Business Discipline is required.
- Minimum of 2 years' experience in sales.
Application procedure
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Date Posted: 2025-07-14
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